Dear Users of Exiland Backup!

We welcome your comments or suggestions about Exiland Backup. Complaints are also a very important source of feedback and we welcome any constructive criticism or details of something which you are not satisfied with.

FAQ - questions and answers

This collection of frequently asked questions (FAQ) provides brief answers to many common questions about the Exiland Backup. Please check here for answers before posting a question.


We provide technical support and assistance for you in case you have any problems with our software, any questions or suggestions. Please be as complete as possible in your request. The better you describe the problem, the sooner we will solve it.

Before contacting our support team, you may to read our online FAQ. Possibly your question is answered on the FAQ page.

Please fill out the form below and click the "Submit" button or send us e-mail to

If you have a problem, please provide us with the following information:
  • Program version with Date Updated
  • Windows version
  • A detailed description of the problem (as much as possible) and how to reproduce it
  • Backup log where the problem exists

If your request requires a response, we will respond to you within 2 working days depending on your particular situation.

NOTE! All fields marked with a red * are required.

Request Type *

Your Name*
Your E-mail*
Additional E-mail*
Program Version*
Windows Version*
.tid file*
Screenshot 1*
Screenshot 2*
Backup Log*
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