Automatic backups of files and folders with Exiland Backup is fast and easy.

We have a list of questions divided into two groups: common questions and technical questions.
If you still have not found an answer to your question, contact us and we'll get you your answer as quickly as we can.


FAQ: Questions and answers regarding Exiland Backup - file backup software

Common questions, registration, licensing, purchasing, license key delivery

N Question Answer
1
I plan to install Exiland Backyp on more than one computer. How much licenses of Exiland Backup I must register? According to the License agreement, you must register several copies of Exiland Backup. For example, to use Exiland Backup on two computers you need to acquire 2 licenses. Price per license depends on the quantity of copies (more copies you buy, lower the price per copy). Visit the Purchase page for information on discounted prices.
2
Do you offer discounts ? Yes, we offer quantity discounts. If you are interested in placing a large quantity order, we will offer you a special discount. For this, contact us via feedback form

Technical questions (installing/updating, support, bug fixes)

N Question Answer
1
How can I set sending backup report to mobile phone?
(Version: all)
To do this you have to set sending short notification on e-mail, as the e-mail address you must specify the phone e-mail. To receive SMS messages from e-mail to mobile phone, you must enable email-to-SMS service on your mobile provider. To receive short messages select the "Short notification (it is recommended to send as an SMS)" option in a task properties (section "Notification").
2
How to automatically shut down the computer after a task has been completed?
(Version: 3.5 or later)
You can set the shut down, log off, reboot, hibernate, and sleep functions after executing a task. This feature is available in the task properties ("Other settings" section).
3
How Exiland Backup can safe critical data from fire ?
(Version: 3.0 or later)
For maximum security, you shouldn't keep the backup in the same building as your computer. You can save your backups on a remote FTP server or in Local Area Network (LAN). If there is a fire or theft, both copies of the data could be lost if they are located together.
4
Can the Exiland Backup create an image of a hard disk?
(Version: all)
No, Exiland Backup helps you to avoid losing your most important computer files. You can select files and folders to backup.
5
How do I pause/resume a task ?
(Version 3.0 or later)
During a task execution you can pause/resume it. These functions are accessible through a popup menu in the system tray.
6
How can I view all queued tasks ?
(Version: 3.0 or later)
Exiland Backup has a backup tasks queue. To view the current tasks list in the queue, click the "Queue" button in the main window.
7
During backup operation I receive the following error: Error creating the ZIP archive: "Duplicate Object index". How to avoid this error?
(Version: 4.0 or later)
This error is associated with non-unique paths of files in ZIP archive. To ensure the uniqueness of file names you must set the "[x] Create the prefix subfolder in the backup" option in the properties of each source folder or set the "[x] Save full path information" option in Other settings of your task.